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  • Home
  • General information
    • General safety instructions
      • Product-specific safety instructions
        • Legal notes
          • System requirements
            • Release Notes
              • LSM 3.5 Release Notes
                • Release Notes LSM 3.5 SP1
                  • Release Notes LSM 3.5 SP2
                    • Release Notes LSM 3.5 SP3
                      • LSM 3.6 Release Notes
                      • Information on the manual
                        • Data protection in System 3060
                          • IT basic protection
                            • What protection requirements do the data processed in the system have?
                              • What IT infrastructure requirements are recommended?
                              • System-wide measures and methods in detail
                                • Is the data in System 3060 encrypted?
                                  • Do the encrypted packages contain personal data?
                                    • Are the transmission channels also encrypted?
                                      • How secure is end-to-end encryption?
                                        • Can key copies of identification media be created unnoticed?
                                          • Can an opening signal be intercepted and repeated (replay attack)?
                                          • Communication via cloud services (e.g. AX2Go)
                                            • Will my data be stored in the cloud?
                                              • Is the pseudonymised data protected from third-party access during transmission?
                                                • How is authentication handled with SimonsVoss Cloud Services?
                                                  • Where is the pseudonymised data stored on the smartphone?
                                              • Intended use
                                                • Meaning of the text formatting
                                                  • Installation
                                                    • Software
                                                      • LSM Business/Professional
                                                        • Install and configure ADS server
                                                          • Create folder structure
                                                            • Install ADS server
                                                              • Configure ADS server
                                                                • Check ADS server service
                                                                  • Share database on the network
                                                                  • Install and configure LSM Business
                                                                    • Install LSM Business
                                                                      • Configure LSM Business
                                                                      • Install Crystal Reports hotfix
                                                                      • VN host
                                                                        • CommNode
                                                                          • Creating communication nodes
                                                                      • First steps after a new installation
                                                                        • Recommended approach to handling passwords
                                                                          • Initial login
                                                                            • Register LSM
                                                                              • Add locking system
                                                                                • Overview of protocol generations
                                                                                  • G1 locking system
                                                                                    • G2 locking system
                                                                                      • Mixed G2 + G1 system
                                                                                        • Overlay mode
                                                                                        • Backing up the database automatically
                                                                                        • Programming devices
                                                                                          • Identify programming devices and use properly
                                                                                            • SmartCD.G2
                                                                                              • SmartCD.MP
                                                                                                • SmartCD.HF
                                                                                                  • SmartStick AX
                                                                                                  • Programming distance
                                                                                                    • Programme hybrid locking devices
                                                                                                    • Check connection
                                                                                                    • User interface
                                                                                                      • Menu bar
                                                                                                        • File
                                                                                                          • Print Matrix
                                                                                                            • Page view
                                                                                                              • Printer set-up
                                                                                                                • Change user password
                                                                                                                  • Finish
                                                                                                                  • Database
                                                                                                                    • Log on
                                                                                                                      • Log off
                                                                                                                        • Setup
                                                                                                                          • Backup
                                                                                                                          • View
                                                                                                                            • Status bar
                                                                                                                              • Edit
                                                                                                                                • Areas/transponder groups
                                                                                                                                  • Doors/Persons
                                                                                                                                    • All secondary areas/Open groups
                                                                                                                                      • Log
                                                                                                                                        • Matrix settings
                                                                                                                                          • Additional columns
                                                                                                                                            • Refresh
                                                                                                                                              • Filter
                                                                                                                                              • Installation wizards
                                                                                                                                                • Wizards/Door
                                                                                                                                                  • Wizard/Person
                                                                                                                                                  • Edit
                                                                                                                                                    • Properties: Locking system
                                                                                                                                                      • Name
                                                                                                                                                        • Locking devices
                                                                                                                                                          • Doors
                                                                                                                                                            • Transponders
                                                                                                                                                              • Transponder groups
                                                                                                                                                                • Areas
                                                                                                                                                                  • Password
                                                                                                                                                                    • Special TIDs
                                                                                                                                                                      • PIN code terminal
                                                                                                                                                                        • G1 card management
                                                                                                                                                                          • G2 card management
                                                                                                                                                                          • Properties: Locking device
                                                                                                                                                                            • Name
                                                                                                                                                                              • Door
                                                                                                                                                                                • Transponders
                                                                                                                                                                                  • Actions
                                                                                                                                                                                    • Features
                                                                                                                                                                                      • Configuration/Data
                                                                                                                                                                                        • Configuration/Data: DoorMonitoring SmartHandle
                                                                                                                                                                                          • Configuration/Data: DoorMonitoring locking cylinder
                                                                                                                                                                                            • SmartRelay (G1): SREL, SREL.ADV, SREL.W
                                                                                                                                                                                              • SmartRelay (G2): SREL.G2, SREL.W.G2, SREL2.G2
                                                                                                                                                                                                • SmartRelay 3
                                                                                                                                                                                                • Status
                                                                                                                                                                                                  • Access list
                                                                                                                                                                                                    • DoorMonitoring status
                                                                                                                                                                                                    • Properties: Transponders
                                                                                                                                                                                                      • Name
                                                                                                                                                                                                        • Holder
                                                                                                                                                                                                          • Doors
                                                                                                                                                                                                            • Actions
                                                                                                                                                                                                              • Configuration
                                                                                                                                                                                                                • Features
                                                                                                                                                                                                                  • Physical access list
                                                                                                                                                                                                                  • Edit/New locking system
                                                                                                                                                                                                                    • New locking device
                                                                                                                                                                                                                      • New transponder
                                                                                                                                                                                                                        • Transponder group
                                                                                                                                                                                                                          • Person
                                                                                                                                                                                                                            • Area
                                                                                                                                                                                                                              • Door
                                                                                                                                                                                                                                • Building
                                                                                                                                                                                                                                  • Location
                                                                                                                                                                                                                                    • Public holiday list
                                                                                                                                                                                                                                      • Public holiday
                                                                                                                                                                                                                                        • Time zone plan
                                                                                                                                                                                                                                          • Time group
                                                                                                                                                                                                                                            • Local time zone
                                                                                                                                                                                                                                              • User
                                                                                                                                                                                                                                                • User group
                                                                                                                                                                                                                                                  • Roles & rights
                                                                                                                                                                                                                                                • Reports
                                                                                                                                                                                                                                                  • Locking system
                                                                                                                                                                                                                                                    • Area
                                                                                                                                                                                                                                                      • Transponder group
                                                                                                                                                                                                                                                        • Door
                                                                                                                                                                                                                                                          • Locking device
                                                                                                                                                                                                                                                            • Transponder
                                                                                                                                                                                                                                                              • Time group
                                                                                                                                                                                                                                                                • Time zone plan
                                                                                                                                                                                                                                                                  • Network
                                                                                                                                                                                                                                                                    • Personnel structure
                                                                                                                                                                                                                                                                      • Building structure
                                                                                                                                                                                                                                                                        • User
                                                                                                                                                                                                                                                                          • Miscellaneous
                                                                                                                                                                                                                                                                            • List of present persons
                                                                                                                                                                                                                                                                              • Define entrances and exits for areas
                                                                                                                                                                                                                                                                            • Print locking device labels
                                                                                                                                                                                                                                                                              • Print transponder labels
                                                                                                                                                                                                                                                                                • Manage warnings
                                                                                                                                                                                                                                                                                  • Warning monitor
                                                                                                                                                                                                                                                                                  • Programming
                                                                                                                                                                                                                                                                                    • Transponder
                                                                                                                                                                                                                                                                                      • Locking device
                                                                                                                                                                                                                                                                                        • Read highlighted locking device/Set clock
                                                                                                                                                                                                                                                                                          • Read locking device
                                                                                                                                                                                                                                                                                            • Read MIFARE locking device
                                                                                                                                                                                                                                                                                              • Read transponder
                                                                                                                                                                                                                                                                                                • Read G1 card
                                                                                                                                                                                                                                                                                                  • Read G2 card
                                                                                                                                                                                                                                                                                                    • Special functions
                                                                                                                                                                                                                                                                                                      • Special functions/Read Compact Reader
                                                                                                                                                                                                                                                                                                        • Special functions/Activation transponder
                                                                                                                                                                                                                                                                                                          • Special functions/G2 activation card
                                                                                                                                                                                                                                                                                                            • Special functions/G2 battery replacement transponder
                                                                                                                                                                                                                                                                                                              • Special functions/G2 battery replacement card
                                                                                                                                                                                                                                                                                                              • Implement emergency opening
                                                                                                                                                                                                                                                                                                                • Test SmartCD active
                                                                                                                                                                                                                                                                                                                  • Test SmartCD Mifare
                                                                                                                                                                                                                                                                                                                    • LSM Mobile
                                                                                                                                                                                                                                                                                                                      • LSM Mobile/Export to LSM Mobile
                                                                                                                                                                                                                                                                                                                        • LSM Mobile/Import from LSM Mobile
                                                                                                                                                                                                                                                                                                                          • LSM Mobile/Exported tasks
                                                                                                                                                                                                                                                                                                                          • Virtual network
                                                                                                                                                                                                                                                                                                                            • Virtual network/Export to VN network
                                                                                                                                                                                                                                                                                                                              • Virtual network/Import – synchronisation
                                                                                                                                                                                                                                                                                                                                • Virtual network/Reset VN task
                                                                                                                                                                                                                                                                                                                                  • Virtual network/Exported VN tasks
                                                                                                                                                                                                                                                                                                                                • Options
                                                                                                                                                                                                                                                                                                                                  • Working in compliance with data protection regulations GDPR
                                                                                                                                                                                                                                                                                                                                    • Print Matrix
                                                                                                                                                                                                                                                                                                                                      • Logging
                                                                                                                                                                                                                                                                                                                                        • Automatic numbering
                                                                                                                                                                                                                                                                                                                                          • Advanced
                                                                                                                                                                                                                                                                                                                                            • Check need for optimisation
                                                                                                                                                                                                                                                                                                                                              • Optimise authorisations
                                                                                                                                                                                                                                                                                                                                                • Optimise table structure
                                                                                                                                                                                                                                                                                                                                                  • Asynchronous loading
                                                                                                                                                                                                                                                                                                                                                    • Miscellaneous
                                                                                                                                                                                                                                                                                                                                                      • System 3060 locking plan file
                                                                                                                                                                                                                                                                                                                                                        • Employee data from LDAP
                                                                                                                                                                                                                                                                                                                                                          • Employee data from CSV file
                                                                                                                                                                                                                                                                                                                                                            • Door data from CSV file
                                                                                                                                                                                                                                                                                                                                                              • Locking plan from CSV file
                                                                                                                                                                                                                                                                                                                                                                • Export matrix
                                                                                                                                                                                                                                                                                                                                                                  • Divide locking system
                                                                                                                                                                                                                                                                                                                                                                    • Select exceptions in time zone management
                                                                                                                                                                                                                                                                                                                                                                      • Time-controlled authorisations
                                                                                                                                                                                                                                                                                                                                                                        • Employee photos
                                                                                                                                                                                                                                                                                                                                                                        • Reports
                                                                                                                                                                                                                                                                                                                                                                          • Access lists
                                                                                                                                                                                                                                                                                                                                                                            • Security user password
                                                                                                                                                                                                                                                                                                                                                                            • Network
                                                                                                                                                                                                                                                                                                                                                                              • Locking device activation
                                                                                                                                                                                                                                                                                                                                                                                • Collective tasks
                                                                                                                                                                                                                                                                                                                                                                                  • Event manager
                                                                                                                                                                                                                                                                                                                                                                                    • Task manager
                                                                                                                                                                                                                                                                                                                                                                                      • Setting up Task services
                                                                                                                                                                                                                                                                                                                                                                                        • Creating a task
                                                                                                                                                                                                                                                                                                                                                                                          • Possible tasks
                                                                                                                                                                                                                                                                                                                                                                                        • Email messages
                                                                                                                                                                                                                                                                                                                                                                                          • VN service
                                                                                                                                                                                                                                                                                                                                                                                            • Communication node
                                                                                                                                                                                                                                                                                                                                                                                              • Local connections
                                                                                                                                                                                                                                                                                                                                                                                                • Manage WaveNet
                                                                                                                                                                                                                                                                                                                                                                                                  • WaveNet Manager
                                                                                                                                                                                                                                                                                                                                                                                                    • Import WaveNet topology
                                                                                                                                                                                                                                                                                                                                                                                                      • Manage LON network
                                                                                                                                                                                                                                                                                                                                                                                                        • Terminal Server client settings
                                                                                                                                                                                                                                                                                                                                                                                                        • Windows
                                                                                                                                                                                                                                                                                                                                                                                                          • Help
                                                                                                                                                                                                                                                                                                                                                                                                            • Help topics
                                                                                                                                                                                                                                                                                                                                                                                                              • SimonsVoss online support
                                                                                                                                                                                                                                                                                                                                                                                                                • SimonsVoss online
                                                                                                                                                                                                                                                                                                                                                                                                                  • Info about LockSysMgr...
                                                                                                                                                                                                                                                                                                                                                                                                                    • Registration
                                                                                                                                                                                                                                                                                                                                                                                                                      • Disable and clear registered clients
                                                                                                                                                                                                                                                                                                                                                                                                                        • Information on licence use
                                                                                                                                                                                                                                                                                                                                                                                                                        • Versions overview
                                                                                                                                                                                                                                                                                                                                                                                                                          • FAQs
                                                                                                                                                                                                                                                                                                                                                                                                                            • Check for updates
                                                                                                                                                                                                                                                                                                                                                                                                                              • Database report
                                                                                                                                                                                                                                                                                                                                                                                                                            • Menu ribbon
                                                                                                                                                                                                                                                                                                                                                                                                                              • Locking system
                                                                                                                                                                                                                                                                                                                                                                                                                                • Groups and areas
                                                                                                                                                                                                                                                                                                                                                                                                                                  • Matrix
                                                                                                                                                                                                                                                                                                                                                                                                                                  • Background knowledge on LSM
                                                                                                                                                                                                                                                                                                                                                                                                                                    • Group authorisations
                                                                                                                                                                                                                                                                                                                                                                                                                                      • Group reserves (G1 only)
                                                                                                                                                                                                                                                                                                                                                                                                                                        • Inheritance
                                                                                                                                                                                                                                                                                                                                                                                                                                        • Authorisations in the G2 protocol
                                                                                                                                                                                                                                                                                                                                                                                                                                          • Time zone plans
                                                                                                                                                                                                                                                                                                                                                                                                                                            • Time groups and schedules
                                                                                                                                                                                                                                                                                                                                                                                                                                              • Time switchovers
                                                                                                                                                                                                                                                                                                                                                                                                                                                • Examples
                                                                                                                                                                                                                                                                                                                                                                                                                                              • Common locking level
                                                                                                                                                                                                                                                                                                                                                                                                                                                • Detail function for the overarching locking levels
                                                                                                                                                                                                                                                                                                                                                                                                                                                • Encryption (WaveNet)
                                                                                                                                                                                                                                                                                                                                                                                                                                                  • AX2Go
                                                                                                                                                                                                                                                                                                                                                                                                                                                    • General information
                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Advantages of the smartphone key function
                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Functions
                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Synchronisation of AX2Go keys via the cloud
                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Time budget in AX2Go
                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Time budget (AX2Go and virtual network)
                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Security
                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Transferred data
                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Basic functions
                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Add new locking system
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Add new transponder group
                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Add new transponder
                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Create FORTLOX key
                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Assign transponder to a transponder group at later point in time
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Add new area
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Add new locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Create FORTLOX cylinder
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Create SmartRelay AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • PinCode keypads
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • PinCode AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Create PinCode AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Change length of PINs in PinCode AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Creating PINs for PinCode AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Programme PinCode AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Assign PinCode AX to a different locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Read out the PinCode AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • PinCode Keypad (G1)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Configure PIN code Keypad
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Add PIN code Keypad to the locking plan
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Programme PIN code Keypad
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • PinCode terminal
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Setup:
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Prerequisites
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Trivial PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Changing the master PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Determining the PIN length
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Set mode
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Preparing locking devices in LSM
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Programming the PIN code terminal
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Programme locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Management
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Knowledge = PIN (knowledge)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Creating users
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Unlock user with initial PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Changing the user PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Change forgotten user PIN with replacement PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Delete user
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Verification (flexible PIN) = Transponder + PIN (possession and knowledge)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Creating users
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Activating users with identification media
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Changing the user PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Change forgotten user PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Delete user
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Verification with fixed PIN = Transponder + PIN 2 (possession and knowledge - unchangeable PIN)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Creating users
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Issue user PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Changing the user PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Delete user
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Reading out the PIN code terminal
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Reset
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Resetting with LSM
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Hardware reset
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Assign locking device to an area
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Issue/withdraw authorisation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Setting up DoorMonitoring components
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Common locking level
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Add common locking level
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Link locking devices
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Link transponders
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Authorise transponders
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Create fire service transponders
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Backing up the database manually
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Working in compliance with data protection regulations GDPR
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Export data
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Deleting Data
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • What personal data is stored in the software?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • For what purpose is personal data stored in the software?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • How long is personal data stored in the software?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Is personal data in the software protected against access by third parties?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Can the stored data be made available as a copy?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Can personal data be deleted from the software?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Search matrix
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Execute group actions
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Programme transponder
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • FORTLOX key programming
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Programme locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • FORTLOX cylinder programming
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • SmartRelay AX programming
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Programme using LSM Mobile
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • With laptop, netbook or tablet PC
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Define time zone plan (with public holidays and company holidays
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Resetting components
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Replace defective locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Block transponders
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Block transponder permanently and create replacement transponder
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Block transponder temporarily
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Check and evaluate the battery level in the locking devices
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Reset storage mode in G1 locking devices
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Reset freeze mode in G2 locking devices
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Access administration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Access lists
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Read access list (Cylinder AX)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Read access list (SmartRelay 3 Advanced)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Administer users
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Card management
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Change configuration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Overview
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Forwarding USB programming devices to terminal servers (LSM Professional)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • SmartCD.G2 / SmartCD2.G2
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • CommNodeAgent
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • USB / Ethernet Server
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • SmartCD MP / HF
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Remote desktop connection (up to LSM 3.5 SP1)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Remote desktop connection (from LSM 3.5 SP2)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • USB / Ethernet Server
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • SmartStick AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Remote desktop connection (from LSM 3.5 SP2)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • USB / Ethernet Server
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Setting up time switch-over
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Resource management
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Scheduling authorisation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Scheduling individual authorisations (matrix)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Scheduling multiple authorisations (resource management)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Ignore time groups for authorisations
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Ignore time group for individual authorisations (matrix)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Ignore time groups for multiple authorisations (resource management)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Best practice: Enter cylinder lengths
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • LSM.AX2Go
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Concept, applications and services
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Initial operation and registration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Change licence
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Server administration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Move instance (e.g. server relocation)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Add instance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Restore instance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Extend backup for LSM.AX2Go
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Start Server Management automatically with admin rights
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Creating an AX2Go key
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • revoking an AX2Go key
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Overview of AX2Go keys
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Configuring AX2Go
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Configuring the log files
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Correcting errors
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Client: LSM user name or password is invalid
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Client: Cloud cannot be reached
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Client: Connection error - wrong organisation licence
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Client: Service unavailable due to maintenance work
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Client: Connection to LSM database cannot be established
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Server: Service did not respond in time
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Client: MobileCredential database does not match LSM database
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Server: Application must be run with administrator rights
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Performing standard WaveNet-based tasks in LSM
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Creating a WaveNet radio network and incorporating a locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Preparing the LSM software
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Initial programming of the locking components
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Add new locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Create FORTLOX cylinder
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Create SmartRelay AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Programme locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • FORTLOX cylinder programming
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • SmartRelay AX programming
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Preparing hardware
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Creating communication nodes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Setting up the network and importing into LSM
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Adding the WaveNet configuration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Transmitting the WaveNet configuration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Assigning a locking device's LockNode
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Testing the WaveNet configuration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Putting DoorMonitoring locks into operation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Possible (door) states
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Possible DoorMonitoring states of SmartHandles
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Possible DoorMonitoring states of locking cylinders
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Possible DoorMonitoring states of SmartRelais 3
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Possible states RouterNode 2 / GatewayNode 2
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Incorporating a DoorMonitoring lock into the network
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • DoorMonitoring SmartHandle
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Sabotage detection
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • DoorMonitoring (SmartHandle) - Door handle events
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • DoorMonitoring cylinder
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Evaluating controller inputs
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Transmitting the WaveNet configuration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Assigning a locking device's LockNode
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Activating the locking device's input events
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Setting up a RingCast
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Preparing RouterNode for RingCast
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Adding a RingCast
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • RingCast function test
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Setting up event management
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Setting up Task services
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Forwarding input events via the RouterNode2
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Forward input events via the SREL3 ADV system
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Evaluating controller inputs
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Creating a response
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Possible responses
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Information on the “Network message” response
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Creating an event
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Possible door events
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Door monitoring event type
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Default Events
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Setting up an email server
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Managing the virtual network (VN)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Virtual network with SmartRelay 3 Advanced
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Functional principle
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Setting up a locking system
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Setting up the gateway and VN host server
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Check virtual network status
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Virtual network with SmartRelay 2 G2
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Functional principle
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Setting up a locking system
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Setting up a VN service
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Creating components and setting up LSM
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Exporting authorisation changes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Status of the tasks in the virtual network (SREL2.G2)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Resetting tasks in the virtual network
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Importing authorisation changes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Tips on VN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Read locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Glossary & abbreviations
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Help and other information
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              1. Home
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              2. Background knowledge on LSM
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              3. AX2Go

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              AX2Go - LSM 3.6 Business + Prof.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Further information

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • General information
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Synchronisation of AX2Go keys via the cloud
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Time budget in AX2Go
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Time budget (AX2Go and virtual network)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Security
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Transferred data

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              © 2026 SimonsVoss Technologies GmbH - Classification: Public

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Download document (Manual: Business + Prof.) as PDF