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  • Home
  • General information
    • General safety instructions
      • Product-specific safety instructions
        • Legal notes
          • System requirements
            • Release Notes
              • LSM 3.5 Release Notes
                • Release Notes LSM 3.5 SP1
                  • Release Notes LSM 3.5 SP2
                    • Release Notes LSM 3.5 SP3
                      • LSM 3.6 Release Notes
                        • Release Notes LSM 3.6 SP1
                        • Information on the manual
                          • Data protection in System 3060
                            • IT basic protection
                              • What protection requirements do the data processed in the system have?
                                • What IT infrastructure requirements are recommended?
                                • System-wide measures and methods in detail
                                  • Is the data in System 3060 encrypted?
                                    • Do the encrypted packages contain personal data?
                                      • Are the transmission channels also encrypted?
                                        • How secure is end-to-end encryption?
                                          • Can key copies of identification media be created unnoticed?
                                            • Can an opening signal be intercepted and repeated (replay attack)?
                                            • Communication via cloud services (e.g. AX2Go)
                                              • Will my data be stored in the cloud?
                                                • Is the pseudonymised data protected from third-party access during transmission?
                                                  • How is authentication handled with SimonsVoss Cloud Services?
                                                    • Where is the pseudonymised data stored on the smartphone?
                                                • Intended use
                                                  • Meaning of the text formatting
                                                    • Installation
                                                      • Software
                                                        • LSM Business/Professional
                                                          • Install and configure ADS server
                                                            • Create folder structure
                                                              • Install ADS server
                                                                • Configure ADS server
                                                                  • Check ADS server service
                                                                    • Share database on the network
                                                                    • Install and configure LSM Business
                                                                      • Install LSM Business
                                                                        • Configure LSM Business
                                                                        • Install Crystal Reports hotfix
                                                                        • VN host
                                                                          • CommNode
                                                                            • Creating communication nodes
                                                                        • First steps after a new installation
                                                                          • Recommended approach to handling passwords
                                                                            • Initial login
                                                                              • Register LSM
                                                                                • Add locking system
                                                                                  • Overview of protocol generations
                                                                                    • G1 locking system
                                                                                      • G2 locking system
                                                                                        • Mixed G2 + G1 system
                                                                                          • Overlay mode
                                                                                          • Backing up the database automatically
                                                                                          • Programming devices
                                                                                            • Identify programming devices and use properly
                                                                                              • SmartCD.G2
                                                                                                • SmartCD.MP
                                                                                                  • SmartCD.HF
                                                                                                    • SmartStick AX
                                                                                                    • Programming distance
                                                                                                      • Programme hybrid locking devices
                                                                                                      • Check connection
                                                                                                      • User interface
                                                                                                        • Menu bar
                                                                                                          • File
                                                                                                            • Print Matrix
                                                                                                              • Page view
                                                                                                                • Printer set-up
                                                                                                                  • Change user password
                                                                                                                    • Finish
                                                                                                                    • Database
                                                                                                                      • Log on
                                                                                                                        • Log off
                                                                                                                          • Setup
                                                                                                                            • Backup
                                                                                                                            • View
                                                                                                                              • Status bar
                                                                                                                                • Edit
                                                                                                                                  • Areas/transponder groups
                                                                                                                                    • Doors/Persons
                                                                                                                                      • All secondary areas/Open groups
                                                                                                                                        • Log
                                                                                                                                          • Matrix settings
                                                                                                                                            • Additional columns
                                                                                                                                              • Refresh
                                                                                                                                                • Filter
                                                                                                                                                • Installation wizards
                                                                                                                                                  • Wizards/Door
                                                                                                                                                    • Wizard/Person
                                                                                                                                                    • Edit
                                                                                                                                                      • Properties: Locking system
                                                                                                                                                        • Name
                                                                                                                                                          • Locking devices
                                                                                                                                                            • Doors
                                                                                                                                                              • Transponders
                                                                                                                                                                • Transponder groups
                                                                                                                                                                  • Areas
                                                                                                                                                                    • Password
                                                                                                                                                                      • Special TIDs
                                                                                                                                                                        • PIN code terminal
                                                                                                                                                                          • G1 card management
                                                                                                                                                                            • G2 card management
                                                                                                                                                                            • Properties: Locking device
                                                                                                                                                                              • Name
                                                                                                                                                                                • Door
                                                                                                                                                                                  • Transponders
                                                                                                                                                                                    • Actions
                                                                                                                                                                                      • Features
                                                                                                                                                                                        • Configuration/Data
                                                                                                                                                                                          • Configuration/Data: DoorMonitoring SmartHandle
                                                                                                                                                                                            • Configuration/Data: DoorMonitoring locking cylinder
                                                                                                                                                                                              • SmartRelay (G1): SREL, SREL.ADV, SREL.W
                                                                                                                                                                                                • SmartRelay (G2): SREL.G2, SREL.W.G2, SREL2.G2
                                                                                                                                                                                                  • SmartRelay 3
                                                                                                                                                                                                  • Status
                                                                                                                                                                                                    • Access list
                                                                                                                                                                                                      • DoorMonitoring status
                                                                                                                                                                                                      • Properties: Transponders
                                                                                                                                                                                                        • Name
                                                                                                                                                                                                          • Holder
                                                                                                                                                                                                            • Doors
                                                                                                                                                                                                              • Actions
                                                                                                                                                                                                                • Configuration
                                                                                                                                                                                                                  • Features
                                                                                                                                                                                                                    • Physical access list
                                                                                                                                                                                                                    • Edit/New locking system
                                                                                                                                                                                                                      • New locking device
                                                                                                                                                                                                                        • New transponder
                                                                                                                                                                                                                          • Transponder group
                                                                                                                                                                                                                            • Person
                                                                                                                                                                                                                              • Area
                                                                                                                                                                                                                                • Door
                                                                                                                                                                                                                                  • Building
                                                                                                                                                                                                                                    • Location
                                                                                                                                                                                                                                      • Public holiday list
                                                                                                                                                                                                                                        • Public holiday
                                                                                                                                                                                                                                          • Time zone plan
                                                                                                                                                                                                                                            • Time group
                                                                                                                                                                                                                                              • Local time zone
                                                                                                                                                                                                                                                • User
                                                                                                                                                                                                                                                  • User group
                                                                                                                                                                                                                                                    • Roles & rights
                                                                                                                                                                                                                                                  • Reports
                                                                                                                                                                                                                                                    • Locking system
                                                                                                                                                                                                                                                      • Area
                                                                                                                                                                                                                                                        • Transponder group
                                                                                                                                                                                                                                                          • Door
                                                                                                                                                                                                                                                            • Locking device
                                                                                                                                                                                                                                                              • Transponder
                                                                                                                                                                                                                                                                • Time group
                                                                                                                                                                                                                                                                  • Time zone plan
                                                                                                                                                                                                                                                                    • Network
                                                                                                                                                                                                                                                                      • Personnel structure
                                                                                                                                                                                                                                                                        • Building structure
                                                                                                                                                                                                                                                                          • User
                                                                                                                                                                                                                                                                            • Miscellaneous
                                                                                                                                                                                                                                                                              • List of present persons
                                                                                                                                                                                                                                                                                • Define entrances and exits for areas
                                                                                                                                                                                                                                                                              • Print locking device labels
                                                                                                                                                                                                                                                                                • Print transponder labels
                                                                                                                                                                                                                                                                                  • Manage warnings
                                                                                                                                                                                                                                                                                    • Warning monitor
                                                                                                                                                                                                                                                                                    • Programming
                                                                                                                                                                                                                                                                                      • Transponder
                                                                                                                                                                                                                                                                                        • Locking device
                                                                                                                                                                                                                                                                                          • Read highlighted locking device/Set clock
                                                                                                                                                                                                                                                                                            • Read locking device
                                                                                                                                                                                                                                                                                              • Read MIFARE locking device
                                                                                                                                                                                                                                                                                                • Read transponder
                                                                                                                                                                                                                                                                                                  • Read G1 card
                                                                                                                                                                                                                                                                                                    • Read G2 card
                                                                                                                                                                                                                                                                                                      • Special functions
                                                                                                                                                                                                                                                                                                        • Special functions/Read Compact Reader
                                                                                                                                                                                                                                                                                                          • Special functions/Activation transponder
                                                                                                                                                                                                                                                                                                            • Special functions/G2 activation card
                                                                                                                                                                                                                                                                                                              • Special functions/G2 battery replacement transponder
                                                                                                                                                                                                                                                                                                                • Special functions/G2 battery replacement card
                                                                                                                                                                                                                                                                                                                • Implement emergency opening
                                                                                                                                                                                                                                                                                                                  • Test SmartCD active
                                                                                                                                                                                                                                                                                                                    • Test SmartCD Mifare
                                                                                                                                                                                                                                                                                                                      • LSM Mobile
                                                                                                                                                                                                                                                                                                                        • LSM Mobile/Export to LSM Mobile
                                                                                                                                                                                                                                                                                                                          • LSM Mobile/Import from LSM Mobile
                                                                                                                                                                                                                                                                                                                            • LSM Mobile/Exported tasks
                                                                                                                                                                                                                                                                                                                            • Virtual network
                                                                                                                                                                                                                                                                                                                              • Virtual network/Export to VN network
                                                                                                                                                                                                                                                                                                                                • Virtual network/Import – synchronisation
                                                                                                                                                                                                                                                                                                                                  • Virtual network/Reset VN task
                                                                                                                                                                                                                                                                                                                                    • Virtual network/Exported VN tasks
                                                                                                                                                                                                                                                                                                                                  • Options
                                                                                                                                                                                                                                                                                                                                    • Working in compliance with data protection regulations GDPR
                                                                                                                                                                                                                                                                                                                                      • Print Matrix
                                                                                                                                                                                                                                                                                                                                        • Logging
                                                                                                                                                                                                                                                                                                                                          • Automatic numbering
                                                                                                                                                                                                                                                                                                                                            • Advanced
                                                                                                                                                                                                                                                                                                                                              • Check need for optimisation
                                                                                                                                                                                                                                                                                                                                                • Optimise authorisations
                                                                                                                                                                                                                                                                                                                                                  • Optimise table structure
                                                                                                                                                                                                                                                                                                                                                    • Asynchronous loading
                                                                                                                                                                                                                                                                                                                                                      • Miscellaneous
                                                                                                                                                                                                                                                                                                                                                        • System 3060 locking plan file
                                                                                                                                                                                                                                                                                                                                                          • Employee data from LDAP
                                                                                                                                                                                                                                                                                                                                                            • Employee data from CSV file
                                                                                                                                                                                                                                                                                                                                                              • Door data from CSV file
                                                                                                                                                                                                                                                                                                                                                                • Locking plan from CSV file
                                                                                                                                                                                                                                                                                                                                                                  • Export matrix
                                                                                                                                                                                                                                                                                                                                                                    • Divide locking system
                                                                                                                                                                                                                                                                                                                                                                      • Select exceptions in time zone management
                                                                                                                                                                                                                                                                                                                                                                        • Time-controlled authorisations
                                                                                                                                                                                                                                                                                                                                                                          • Employee photos
                                                                                                                                                                                                                                                                                                                                                                          • Reports
                                                                                                                                                                                                                                                                                                                                                                            • Access lists
                                                                                                                                                                                                                                                                                                                                                                              • Security user password
                                                                                                                                                                                                                                                                                                                                                                              • Network
                                                                                                                                                                                                                                                                                                                                                                                • Locking device activation
                                                                                                                                                                                                                                                                                                                                                                                  • Collective tasks
                                                                                                                                                                                                                                                                                                                                                                                    • Event manager
                                                                                                                                                                                                                                                                                                                                                                                      • Task manager
                                                                                                                                                                                                                                                                                                                                                                                        • Setting up Task services
                                                                                                                                                                                                                                                                                                                                                                                          • Creating a task
                                                                                                                                                                                                                                                                                                                                                                                            • Possible tasks
                                                                                                                                                                                                                                                                                                                                                                                          • Email messages
                                                                                                                                                                                                                                                                                                                                                                                            • VN service
                                                                                                                                                                                                                                                                                                                                                                                              • Communication node
                                                                                                                                                                                                                                                                                                                                                                                                • Local connections
                                                                                                                                                                                                                                                                                                                                                                                                  • Manage WaveNet
                                                                                                                                                                                                                                                                                                                                                                                                    • WaveNet Manager
                                                                                                                                                                                                                                                                                                                                                                                                      • Import WaveNet topology
                                                                                                                                                                                                                                                                                                                                                                                                        • Manage LON network
                                                                                                                                                                                                                                                                                                                                                                                                          • Terminal Server client settings
                                                                                                                                                                                                                                                                                                                                                                                                          • Windows
                                                                                                                                                                                                                                                                                                                                                                                                            • Help
                                                                                                                                                                                                                                                                                                                                                                                                              • Help topics
                                                                                                                                                                                                                                                                                                                                                                                                                • SimonsVoss online support
                                                                                                                                                                                                                                                                                                                                                                                                                  • SimonsVoss online
                                                                                                                                                                                                                                                                                                                                                                                                                    • Info about LockSysMgr...
                                                                                                                                                                                                                                                                                                                                                                                                                      • Registration
                                                                                                                                                                                                                                                                                                                                                                                                                        • Disable and clear registered clients
                                                                                                                                                                                                                                                                                                                                                                                                                          • Information on licence use
                                                                                                                                                                                                                                                                                                                                                                                                                          • Versions overview
                                                                                                                                                                                                                                                                                                                                                                                                                            • FAQs
                                                                                                                                                                                                                                                                                                                                                                                                                              • Check for updates
                                                                                                                                                                                                                                                                                                                                                                                                                                • Database report
                                                                                                                                                                                                                                                                                                                                                                                                                              • Menu ribbon
                                                                                                                                                                                                                                                                                                                                                                                                                                • Locking system
                                                                                                                                                                                                                                                                                                                                                                                                                                  • Groups and areas
                                                                                                                                                                                                                                                                                                                                                                                                                                    • Matrix
                                                                                                                                                                                                                                                                                                                                                                                                                                    • Background knowledge on LSM
                                                                                                                                                                                                                                                                                                                                                                                                                                      • Group authorisations
                                                                                                                                                                                                                                                                                                                                                                                                                                        • Group reserves (G1 only)
                                                                                                                                                                                                                                                                                                                                                                                                                                          • Inheritance
                                                                                                                                                                                                                                                                                                                                                                                                                                          • Authorisations in the G2 protocol
                                                                                                                                                                                                                                                                                                                                                                                                                                            • Time zone plans
                                                                                                                                                                                                                                                                                                                                                                                                                                              • Time groups and schedules
                                                                                                                                                                                                                                                                                                                                                                                                                                                • Time switchovers
                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Examples
                                                                                                                                                                                                                                                                                                                                                                                                                                                • Common locking level
                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Detail function for the overarching locking levels
                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Encryption (WaveNet)
                                                                                                                                                                                                                                                                                                                                                                                                                                                    • AX2Go
                                                                                                                                                                                                                                                                                                                                                                                                                                                      • General information
                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Advantages of the smartphone key function
                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Functions
                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Synchronisation of AX2Go keys via the cloud
                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Time budget in AX2Go
                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Time budget (AX2Go and virtual network)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Security
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Transferred data
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Special transponder IDs (TIDs)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Basic functions
                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Add new locking system
                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Add new transponder group
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Add new transponder
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Create FORTLOX key
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Assign transponder to a transponder group at later point in time
                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Add new area
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Add new locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Create FORTLOX cylinder
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Create SmartRelay AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • PinCode keypads
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • PinCode AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Create PinCode AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Change length of PINs in PinCode AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Creating PINs for PinCode AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Programme PinCode AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Assign PinCode AX to a different locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Read out the PinCode AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • PinCode Keypad (G1)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Configure PIN code Keypad
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Add PIN code Keypad to the locking plan
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Programme PIN code Keypad
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • PinCode terminal
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Setup:
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Prerequisites
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Trivial PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Changing the master PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Determining the PIN length
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Set mode
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Preparing locking devices in LSM
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Programming the PIN code terminal
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Programme locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Management
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Knowledge = PIN (knowledge)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Creating users
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Unlock user with initial PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Changing the user PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Change forgotten user PIN with replacement PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Delete user
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Verification (flexible PIN) = Transponder + PIN (possession and knowledge)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Creating users
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Activating users with identification media
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Changing the user PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Change forgotten user PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Delete user
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Verification with fixed PIN = Transponder + PIN 2 (possession and knowledge - unchangeable PIN)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Creating users
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Issue user PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Changing the user PIN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Delete user
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Reading out the PIN code terminal
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Reset
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Resetting with LSM
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Hardware reset
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Assign locking device to an area
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Issue/withdraw authorisation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Setting up DoorMonitoring components
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Common locking level
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Add common locking level
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Link locking devices
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Link transponders
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Authorise transponders
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Create fire service transponders
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Backing up the database manually
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Working in compliance with data protection regulations GDPR
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Export data
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Deleting Data
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • What personal data is stored in the software?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • For what purpose is personal data stored in the software?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • How long is personal data stored in the software?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Is personal data in the software protected against access by third parties?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Can the stored data be made available as a copy?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Can personal data be deleted from the software?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Search matrix
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Execute group actions
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Programme transponder
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • FORTLOX key programming
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Programme locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • FORTLOX cylinder programming
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • SmartRelay AX programming
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Programme using LSM Mobile
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • With laptop, netbook or tablet PC
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Define time zone plan (with public holidays and company holidays
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Resetting components
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Replace defective locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Block transponders
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Block transponder permanently and create replacement transponder
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Block transponder temporarily
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Check and evaluate the battery level in the locking devices
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Reset storage mode in G1 locking devices
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Reset freeze mode in G2 locking devices
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Access administration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Access lists
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Read access list (Cylinder AX)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Read access list (SmartRelay 3 Advanced)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Administer users
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Card management
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Change configuration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Overview
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Forwarding USB programming devices to terminal servers (LSM Professional)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • SmartCD.G2 / SmartCD2.G2
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • CommNodeAgent
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • USB / Ethernet Server
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • SmartCD MP / HF
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Remote desktop connection (up to LSM 3.5 SP1)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Remote desktop connection (from LSM 3.5 SP2)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • USB / Ethernet Server
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • SmartStick AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Remote desktop connection (from LSM 3.5 SP2)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • USB / Ethernet Server
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Setting up time switch-over
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Resource management
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Scheduling authorisation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Scheduling individual authorisations (matrix)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Scheduling multiple authorisations (resource management)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Ignore time groups for authorisations
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Ignore time group for individual authorisations (matrix)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Ignore time groups for multiple authorisations (resource management)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Best practice: Enter cylinder lengths
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Control device AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Add control device AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Reset control device AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Remove control device AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Remove action
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Add an action
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Pause action
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • LSM.AX2Go
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Concept, applications and services
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Initial operation and registration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Change licence
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • LSM.AX2Go update
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Server administration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Move instance (e.g. server relocation)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Add instance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Restore instance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Extend backup for LSM.AX2Go
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Start Server Management automatically with admin rights
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Creating an AX2Go key
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • revoking an AX2Go key
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Overview of AX2Go keys
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Configuring AX2Go
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Configuring the log files
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Correcting errors
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Client: LSM user name or password is invalid
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Client: Cloud cannot be reached
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Client: Connection error - wrong organisation licence
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Client: Service unavailable due to maintenance work
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Client: Connection to LSM database cannot be established
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Server: Service did not respond in time
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Client: MobileCredential database does not match LSM database
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Server: Application must be run with administrator rights
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Performing standard WaveNet-based tasks in LSM
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Creating a WaveNet radio network and incorporating a locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Preparing the LSM software
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Initial programming of the locking components
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Add new locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Create FORTLOX cylinder
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Create SmartRelay AX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Programme locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • FORTLOX cylinder programming
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • SmartRelay AX programming
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Preparing hardware
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Creating communication nodes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Setting up the network and importing into LSM
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Adding the WaveNet configuration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Transmitting the WaveNet configuration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Assigning a locking device's LockNode
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Testing the WaveNet configuration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Putting DoorMonitoring locks into operation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Possible (door) states
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Possible DoorMonitoring states of SmartHandles
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Possible DoorMonitoring states of locking cylinders
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Possible DoorMonitoring states of SmartRelais 3
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Possible states RouterNode 2 / GatewayNode 2
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Incorporating a DoorMonitoring lock into the network
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • DoorMonitoring SmartHandle
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Sabotage detection
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • DoorMonitoring (SmartHandle) - Door handle events
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • DoorMonitoring cylinder
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Evaluating controller inputs
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Transmitting the WaveNet configuration
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Assigning a locking device's LockNode
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Activating the locking device's input events
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Setting up a RingCast
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Preparing RouterNode for RingCast
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Adding a RingCast
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • RingCast function test
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Setting up event management
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Setting up Task services
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Forwarding input events via the RouterNode2
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Forward input events via the SREL3 ADV system
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Evaluating controller inputs
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Creating a response
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Possible responses
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Information on the “Network message” response
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Creating an event
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Possible door events
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Door monitoring event type
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Default Events
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Setting up an email server
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Managing the virtual network (VN)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Virtual network with SmartRelay 3 Advanced
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Functional principle
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Setting up a locking system
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Setting up the gateway and VN host server
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Check virtual network status
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Virtual network with SmartRelay 2 G2
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Functional principle
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Setting up a locking system
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Setting up a VN service
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Creating components and setting up LSM
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Exporting authorisation changes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Status of the tasks in the virtual network (SREL2.G2)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Resetting tasks in the virtual network
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Importing authorisation changes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Tips on VN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Read locking device
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Installing TLS
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Installing TLS with a standard certificate in software
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • TLSConnector.cfg.json for default certificate
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Set up TLS with your own certificates in the software
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Create your own certificates (OpenSSL under Windows/Linux)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • device_ca.cnf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • device.cnf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • device_ext.cnf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • client_ca.cnf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • client.cnf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • client_ext.cnf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Set up TLS with your own certificate in the software
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • TLSConnector.cfg.json for own certificate from certificate store
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Setting up the standard certificate on RouterNode 3
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Setting up your own certificate with authentication on RouterNode 3
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Setting up own without authentication on the RouterNode
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Glossary & abbreviations
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Help and other information
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      1. Home
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      2. First steps after a new installation

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      First steps after a new installation - LSM 3.6 SP1 Business + Prof.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Further information

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Recommended approach to handling passwords
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Initial login
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Register LSM
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Add locking system
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Backing up the database automatically

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      © 2026 SimonsVoss Technologies GmbH - Classification: Public - Last modified on: 16.08.2018

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Download document (Manual: Business + Prof.) as PDF