Replace defective locking device - Step-by-Step WO

Proceed as described if your locking device is mechanically or electronically defective. For information on replacing an intact locking device with another model, see Replace intact locking device.

  1. SmartIntego Manager opened.
  2. SmartIntego-Tool (WO) opened.
  1. Replace the defective locking device on the door physically.
  2. Remove the batteries of the faulty locking device (see quick guide or locking device manual).
  3. Right-click on the entry for the defective locking device.
  4. The window Administration opens.
  6. Select the option Replace with Chip ID.
  7. Enter the chip ID of the new locking device (overwrite old chip ID).
  8. Window Administration closes.
  9. LockNode is being reconfigured.
  10. Confirm the message with OK.
  11. Click on the button Save.
  12. Click on the Exit button.
  13. Programme the new locking device in the SmartIntego tool (WO) (see Programme locking device).
  1. Defective locking device replaced.

Further procedure at RMA

Reset the locking device with the SI.SmartCD:

  1. Use the SmartIntego tool (WO) to create a new, empty * .ikp file to reset.
  2. Insert the batteries into the locking device.
  3. Read out the locking device via Tools, Card Reader and Read unknown lock.
  4. Locking device is read out.
  5. The window with read-out values opens.
  6. Click on the Reset button.
  7. Window with read-out values closes.
  8. Enter the locking system password.
  9. The locking device is reset.
  10. Remove the batteries of the faulty locking device again.
  11. Update the name list if necessary (see Creating, expanding and importing a name list).
  1. Locking device prepared for RMA.