Locking devices - WaveNet

LockNodes that are integrated in the locking devices draw their power from the batteries of the locking devices. Therefore, make sure that the batteries of your locking devices are not empty. You can view the battery status of your locking devices in LSM. If there is a repeated communication problem (red W in the LSM, see also Monitoring the devices in the network), there are several possible causes, including

  • Radio shadow through open door
  • Routing problem between CommNode server and RouterNode
  • Communication problem between CommNode server and RouterNode, e.g. due to blocked port 2101
  • (Partial) network failure, e.g. due to defective switches
  • Temporarily suspended IP allocation, e.g. due to maintenance work in the network
  • Low batteries

You can easily check the battery condition yourself.

Further information on battery replacement at your locking device can be found in the brief instructions or the manual for your lock.