Replace defective locking device - LSM 3.5 SP3 Basic

Locking devices may become damaged or contain a defect.

Proceed as follows to replace a defective locking device with a new one:

  1. Remove the defective locking device from the door.
  2. It may be difficult to remove a cylinder from a closed door. If necessary, ask the specialist who installed the SimonsVoss products for advice.
  3. Acquire a replacement locking device.
  4. Double-click on the defective locking device in the LSM software to find all details on the locking device in the "Features" tab.
  5. Carry out a software reset on the locking device in the LSM software.
  6. Double-click on the defective locking device to open the "Configuration/Data" button, where you will see the "Software reset" button.
  7. Once the software reset is complete, the software indicates a programming requirement for the defective locking device.
  8. Carry out a programming process on the replacement locking device.
  9. Fit the replacement locking device into the door and check that it functions correctly.

NOTE

notice

If a fault or error occurs, first try to reset the locking device itself by implementing a readout. After resetting the locking device, you can then possibly reprogramme it.

NOTE

notice

You must reset defective locking devices if at all possible before sending them to a retailer or SimonsVoss Technologies GmbH.