Change forgotten user PIN with replacement PIN - PIN code terminal
In this case, you will return a report with the required replacement PIN. Your users can use this replacement PIN to change the User PIN themselves at the PIN code terminal.
- Individual for each user
- Can be used once, then blocked
- (Exactly one specific user can change exactly one forgotten User PIN at exactly one particular PIN code terminal with a replacement PIN.)
Issue message with replacement PIN
- LSM open.
- Locking device created and configured for PIN code terminal (see Preparing locking devices in LSM).
- Open the properties of your locking system using Edit - .
- Change to the PIN-Code Terminal tab.
- In the area, PIN code user select the entry of the User PIN (user and door) to be changed.

- Click on the Replacement PINs button.
- Message with replacement PINs is issued.
- Give the user the message with their replacement PIN.

change User PIN
Users who have forgotten their User PIN can assign a new User PIN:
The user selects their User PIN themselves. The User PIN must meet the following requirements:
- Length as specified in LSM (see Determining the PIN length)
- No trivial PIN (see Trivial PIN)
The example shows the activation for a User PIN with eight digits. If the length of the User PIN is not eight digits, then the length of the numerical code is different.
- Message with matching replacement PIN is available.
- Press
0for more than two seconds to activate programming mode. - PIN code terminal beeps and flashes orange once.
- Enter
03. - Enter the transponder ID from the message.
- Enter the remaining replacement PIN from the message.
- Enter your desired User PIN.
- Re-enter your desired User PIN.
- PIN code terminal beeps and flashes green twice.
- User PIN is ready for use.