Information we collect

We collect information directly from you, from third parties, and automatically through your use of our Site or any Allegion services. To the extent permitted by law or with your consent, we may combine all of the information that we collect about you from various sources.

Information We Collect Directly from You.

We collect information from you when you submit a registration card, request information from us, contact us, or otherwise use our products and services. The information we collect varies depending on your interaction with us, but may include your name, job title, mailing address, billing address, telephone numbers, fax number, e-mail address, payment information (including financial account numbers or credit or debit card numbers), and purchase history. We also collect any other information that you choose to provide to us (e.g., registration information if you register one of our products or register for anti-theft protection, responses to any questionnaire or surveys, or information that you provide as part of a sweepstakes or contest) through our Site or offline.

You are not required to provide us with any personal data, but, you may not be able to take advantage of certain offerings (e.g., registering your lock) if you do not do so.

Information We Collect About You from Third Parties.

We also may collect information about you from third parties. For example, we may collect your username, name, or e-mail address from social media platforms if you interact with us through social media.

Information We Collect Automatically.

We automatically collect information, including personal data, through cookies, web beacons, and other technologies when you visit our Site or use our services. The information that we automatically collect includes, but is not limited to: domain name; browser type and operating system; web pages viewed; links clicked; Internet protocol (“IP”) address; the length of time on our Site and or use our services; and the referring URL, or the webpage that led you to our Site. To the extent permitted by law or with your consent, we may combine this information with other information that we have collected about you. Please see Cookies and Tracking Mechanisms below for more information.

Use of your information

We use your information, including your Personal Data, for the following purposes:

• To Provide Our Products and Services to You.
• We use your information to
• provide our products and services to you;
• to take, verify, process, and deliver orders and returns;
• to process payments; for warranty, technical support, or other similar purposes;
• and to establish and maintain customer accounts.
• For Vendor Management Purposes.
• We use your information
• to establish and maintain vendor accounts,
• provision the requested products and services,
• and take other actions in furtherance of vendor management.
• The information that we collect from our vendors is used also for the purposes set forth in this section.
• Customer service.
• We use your information for
• customer service purposes, including for warranty, technical support, or other similar purposes;
• to respond to your inquiries,
• and for other purposes for which you contact us.
• Communication.
• We use your information to communicate with you, including to respond to requests for assistance. We may communicate with you in a variety of ways, including postal mail, e-mail, telephone, and/or text message.
• Administration.
• We use your information for
• administrative purposes, including to manage our inventory;
• to help us better understand access to and use of our Site;
• to provide information and reports to investors, prospective partners, service providers, regulators, and others;
• to implement and maintain security, anti-piracy, fraud prevention, and other services designed to protect our customers, users, vendors, us, and the general public;
• to enforce this Policy, our Terms, and other policies.
• Research and development.
• We use your information for
• research and development purposes, including to improve our Site, products, services, and customer experience;
• to understand our customer and user demographics;
• and for other research and analytical purposes.
• Legal compliance.
• We use your information to comply with applicable legal obligations, including to respond to a subpoena or court order.
• To protect us and others.
• We use your information where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our Terms or this Policy.
• Marketing.
• We use your information where required by law, to the extent permitted by law, or with your consent (where required by law) for marketing and promotional purposes, including through e-mail.
• For example, we may use your information, such as an e-mail address, to send news and newsletters, special offers and promotions, or to otherwise contact you about products, services or information we think may interest you.
• We also may use your information to assist us in advertising our services on third-party websites or through other venues.