Handling defective locking devices

Defective locking devices cause problems. Reasons for failure may include:

As a basic rule, all actions can be performed using the wizard section on the right-hand side:

AXM Lite provides you with a wizard to repair defective locking devices.

The following overview helps you decide on the right course of action (information on the correlation between locking device and locking device ID):

Locking device is required again immediately:

Suitable for:

Repair

Resetting and replacing

Delete and replace

Locking devices with an undefined software status

  • Locking devices with external damage (e.g. scratched).
  • Locking devices that should be replaced as a precaution (e.g. if they get wet).

Locking devices permanently damaged (e.g. thumb-turn broken off) which require replacement.

Example situation:

Repair

Resetting and replacing

Delete and replace

Bed pressed against thumb-turn, thumb-turn bent

Bed pushed against thumb-turn, thumb-turn broken off

Procedure:

Repair

Resetting and replacing

Delete and replace

Re-synchronise (repair)

  1. Reset (= SID available in database again)
  2. Resynchronise (= SID is immediately written back onto the same locking device)

The locking device works the same as before after repair.

Resetting and replacing

  1. Reset (= SID marked as defective in database and removed from original locking device)
  2. Synchronise replacement locking device with new SID

The SID is no longer contained on the locking device due to the reset. The locking device can therefore no longer be used. However, it can be re-synchronised. A new SID is written onto the locking device.

The previous locking device remains in the database with its SID and is flagged as defective.

Replacing and deleting

  1. Synchronise replacement locking device with new SID
  2. Delete defective locking device

It is obviously no longer possible to reset a permanently damaged locking device. It is thus replaced by a replacement locking device with a new SID. The faulty locking device’s SID can be used for another locking device in the future.

Locking device is not required again immediately:

Suitable for:

Reset

Purge (software reset)

  • Locking devices with external damage (e.g. scratched).
  • Locking devices that should be replaced as a precaution (e.g. if they get wet).

Locking devices with an undefined software status

Example situation:

Reset

Purge (software reset)

Bed pressed against thumb-turn, thumb-turn bent. Door must be repaired, therefore no immediate need for a locking cylinder.

Aborted programming

Procedure:

Reset

Purge (software reset)

Reset

Reset removes the SID from the locking device.

You can synchronise another locking device with this entry later, which will receive the same SID.

Purge (only reset in database/software reset)

The software reset only affects the database in your AXM Lite. The actual locking device remains unaffected by this reset. Basically, you reset the locking device in the database without actually resetting the locking device itself.

The SID is separated from the SID of the locking device previously used during the software reset in the database.

After clearing an entry, you can synchronise any locking device with this entry, which will receive the same SID. After the software reset, your AXM Lite is no longer aware that the SID has already been assigned. For this reason, make sure that you reset the locking device previously used for this entry (see Re-setting the locking device). This deletes the SID from the old locking device and prevents the same SID from being in circulation twice.

NOTE

notice

AX components: SmartCD.MP or SmartStick AX for initial synchronisation

A great deal of data is transferred during initial synchronisation of AX components. The carrier frequency and, consequently, the transmission speed is significantly higher with the SmartCD.MP or SmartStick AX.

  1. It is especially important to use a SmartCD.MP or a SmartStick AX for initial synchronisation of AX components.