Blocking and replacing lost/stolen identification media permanently

An identification medium that can no longer be found poses a security risk for your locking system. In contrast to a forgotten identification medium, the location is no longer known and unauthorised persons could gain access using this identification medium.

Block such an identification medium immediately. You can also create a replacement identification medium with a different TID for the employee concerned, but with the same settings and authorisations. Your locking devices will recognise the replacement identification medium as a new identification medium (see Identification media, locking devices and the locking plan for information on TIDs).

  1. AXM Classic open.
  2. Identification media list or matrix open.
  3. Replacement identification medium at hand.
  4. Suitable programming device connected.
  1. Use to sort/filter the displayed entries if required (see Sorting and filtering).
  2. Select the identification medium that has been lost/stolen.
  3. Click the Transponder lost button in the Wizards section.
  4. Wizard for handling a lost identification medium will open.
  6. Click on the Continue button.
  7. The reason window will open.
  9. Enter the reason in the drop-down menu.
  11. Click on the OK button.
  12. Query about replacement identification medium will open.
  14. Click on the Yes button.
  15. Query about replacement identification medium closes.
  16. Replacement identification medium can already be seen in the matrix in the background.
  18. Query about synchronising the replacement identification medium will open.
  20. Click on the Yes button.
  21. Query about synchronising the replacement identification medium closes.
  22. Synchronisation starts.
  24. Lost identification medium is blocked.
  25. Replacement identification medium is synchronised.
  1. Replacement identification medium is displayed in the matrix next to the lost identification medium.

IMPORTANT

Changes to the locking system only take effect after synchronisation

If you edit the locking system with the AXM Classic, the changes are initially only saved to your database.

Your actual components will not know about these changes until they are synchronised.

  1. Regularly check the components in the matrix for synchronisation requirements (see The AXM’s structure).
  2. In the event of critical incidents (e.g. identification medium lost), it is particularly important to synchronise immediately after responding to the incident (see Synchronisation: Comparison between locking plan and reality).

IMPORTANT

Blocking IDs not transmitted to locking devices in Lite edition

In the Lite edition locking devices cannot be updated with blocking IDs.

  1. Synchronize affected locking devices manually.